Shipping policy

Shipping & customs

Last updated: 7 October 2026

We offer delivery across Europe, the United Kingdom and the United States where the product and carrier are available. Enter your delivery address at checkout to see the available options and shipping price before payment. Shipping restrictions can apply to particular products or addresses.

Merch and CDs

Our apparel and accessories are made to order and fulfilled by Printful. Production takes place before shipping; delivery depends on the product, fulfillment location and destination. Any delivery estimate is an estimate, not a guaranteed arrival date.

The Chapters CD is held in our own stock and shipped by Deadvoid Inc. from Finland. CD shipping options can differ from merch shipping. CDs, caps and other merch may arrive in separate parcels, with separate shipping charges combined at checkout.

International CD delivery

International CDs are sent by Posti Economy letter without tracking. Shipping is calculated by destination and the configured CD weight (250 g per CD), up to 2 kg per shipment. The final price is shown at checkout in your selected currency. Delivery time varies by destination; no fixed arrival date is guaranteed. For larger CD orders, contact deadvoidinc@gmail.com before ordering so we can quote a suitable shipping service. Free shipping to Finland remains available at checkout.

United States: import duties and tariffs

Orders shipped to the US from outside the US may incur import duties, tariffs and carrier handling fees. These charges are not included in the product or shipping price unless explicitly collected at checkout or prepaid by our fulfillment provider. Otherwise, customs or the carrier may require payment before delivery. Products fulfilled and shipped within the US do not incur import duties on delivery.

Rates and requirements can change. We do not promise a fixed tariff rate or that every shipment will qualify for a refund. For eligible UPS shipments, see UPS tariff refund information.

UK and other cross-border deliveries

Import VAT, customs duties or handling fees may apply when a parcel crosses a customs border. Any charge not already collected or prepaid may be requested by the carrier or customs authority.

Need help?

Check your address carefully before ordering. For shipping questions, delays or a damaged parcel, email deadvoidinc@gmail.com with your order number. Returns and cancellations are covered by our refund policy.